Few businesses can afford to shut down for an extended period of time, regardless of the cause. If the past few years have taught us anything, it´s that disaster can strike in any shape, at any time. Be prepared with the time-tested strategies in Business Continuity Management: Building an Effective Incident Management Plan and protect your employees while ensuring your company survives the unimaginable. Written by Michael Blyth - one of the world´s foremost consultants in the field of business contingency management - this audiobook provides cost-conscious executives with a structured, sustainable, and time-tested blueprint toward developing an individualized, strategic business-continuity program. This timely audiobook urges security managers, HR directors, program managers, and CEOs to manage nonfinancial crises to protect your company and its employees. Discussions include: Incident management versus crisis response Crisis-management structures Crisis flows and organizational responses Leveraging internal and external resources Effective crisis communications Clear decision-making authorities Trigger plans and alert states Training and resources Designing and structuring policies and plans Monitoring crisis-management programs Stages of disasters Emergency preparedness Emergency-situation management Crisis leadership More than 40 different crisis scenarios Developing and utilizing a business continuity plan protects your company, its personnel, facilities, materials, and activities from the broad spectrum of risks that face businesses and government agencies on a daily basis, whether at home or internationally. Business Continuity Management presents concepts that can be applied in part, or full, to your business, regardless 1. Language: English. Narrator: Barry Abrams. Audio sample: http://samples.audible.de/bk/gdan/002997/bk_gdan_002997_sample.mp3. Digital audiobook in aax.
A concise introductory guide to the business continuity management systems (BCMS) standard ISO 22301:2012. 1. Language: English. Narrator: Dean Collins. Audio sample: http://samples.audible.de/bk/acx0/137353/bk_acx0_137353_sample.mp3. Digital audiobook in aax.
How would your organisation continue operating in the event of a crisis? If you were hit by a cyber attack and lost the use of your IT systems, would you be able to carry on? If your business premises were forced to close, what would you do? If you were affected by unexpected staff absence, how could you reassure your customers that you could still offer them the service they expected?If your organization is affected by any of these issues and you’re unprepared, then the financial and reputational damage you face could prove disastrous. You could fail to keep up with customer demand and lose important business, and your customers could go elsewhere. Without a proper risk assessment strategy, your company directors could even face prosecution if a major incident occurs and results in loss or injury.An introduction to ISO22301To minimize the impact of a disaster on your business, and to continue to provide essential services to your customers, you need to put in place a business continuity management system (BCMS).ISO22301: A Pocket Guide is designed to help you satisfy the requirements of ISO22301, the latest international standard for business continuity management (BCM). A BCMS based on ISO22301 will protect your organization’s turnover, profits, and reputation. With the expert advice contained in this guide, you can ensure your organization develops a business continuity plan that is fit for purpose and ensure your continuing service when disaster strikes. Learn how to build your business continuity management system (BCMS).Plan and manage a BCMS. If you are going to have a proper BCMS you will need to make business continuity a formal project. This pocket guide gives you valuable tips on how to draw up the BCM policy and establish the BCMS project, along with basic guidance on conducting a business impact analysis. Secure your license to operate. Organizations such as law firms 1. Language: English. Narrator: Liam Gerrard. Audio sample: http://samples.audible.de/bk/acx0/135272/bk_acx0_135272_sample.mp3. Digital audiobook in aax.
A catastrophic earthquake is followed by a tsunami that inundates the coastline, and around the globe manufacturing comes to a standstill. State-of-the-art passenger jets are grounded because of a malfunctioning part. A strike halts shipments through a major port. A new digital device decimates the sales of other brands and sends established firms to the brink of bankruptcy. The interconnectedness of the global economy today means that unexpected events in one corner of the globe can ripple through the world´s supply chain and affect customers everywhere. In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management. Sheffi offers fascinating case studies that illustrate how companies have prepared for, coped with, and come out stronger following disruption - from the actions of Intel after the 2011 Japanese tsunami to the disruption in the ´´money supply chain´´ caused by the 2008 financial crisis. Sheffi, author of the widely read The Resilient Enterprise, focuses here on deep-tier risks as well as corporate responsibility, cybersecurity, long-term disruptions, business continuity planning, emergency operations centers, detection, and systemic disruptions. Supply chain risk management, Sheffi shows, is a balancing act between taking on the risks involved in new products, new markets, and new processes - all crucial for growth - and the resilience created by advanced risk management. 1. Language: English. Narrator: Sean Pratt. Audio sample: http://samples.audible.de/bk/gdan/001731/bk_gdan_001731_sample.mp3. Digital audiobook in aax.
Marketing isn’t everything, according to Brian Kurtz. It’s the only thing.If you have a vision or a mission in life, why not share it with millions instead of dozens? And while you are sharing it with as many people as possible and creating maximum impact, why not measure everything and make all of your marketing accountable? That’s what this book is all about.In the world of direct marketing, Brian Kurtz has seen it all and done it all over almost four decades. And he lives by the philosophy, ´´Those who did it have a responsibility to teach it.” Here’s a small sample of what you’ll learn:The four pillars of being extraordinaryThe five principles of why ´´Original Source” mattersThe seven characteristics that are present in every world class copywriterMultiple ways to track the metrics that matter in every campaign and every medium, online and offlineWhy customer service and fulfillment are marketing functionsThat the most important capital you own has nothing to do with moneyAnd much moreWhether you’re new to marketing or a seasoned pro, this book gives you a crystal-clear road map to grow your business, make more money, maximize your impact in your market, and love what you’re doing while you’re doing it. Kurtz takes you inside the craft to help you use all the tools at your disposal - from the intricate relationship between lists, offers, and copy, to continuity and creating lifetime value, to the critical importance of multichannel marketing and more - so you can succeed wildly, exceed all your expectations, and overdeliver every time. 1. Language: English. Narrator: Brian Kurtz. Audio sample: http://samples.audible.de/bk/hayh/000959/bk_hayh_000959_sample.mp3. Digital audiobook in aax.
Should your company pursue global expansion or mine local opportunities? Take risks to grow dramatically or protect your current stability? Seek to maximize sales or the bottom line? We´re so often faced with apparent paradoxes: continuity and change, conservatism and progressiveness, predictability and chaos. In business, inherent tensions are mistakenly viewed as problems to be resolved once the ´´correct´´ answer is found. But when we consider only one direction - either A or B - we only see part of the picture. The strongest and most innovative solutions are frequently realized not through either/or decisionmaking, but by pursuing two contrasting options at the same time. Taking listeners through the same steps she´s used to help Fortune 500 companies such as Scottrade, Georgia-Pacific, and Boeing, Deborah Schroeder-Saulnier reveals a dynamic critical-thinking process anyone can use to define the strategic tensions within his or her organization, identify the potential of seemingly conflicting options, and develop action steps to maximize the benefits of each. Complete with examples of companies that achieved a competitive advantage with this breakthrough strategy, The Power of Paradox will help you face chronic challenges with confidence and uncover unexpected and infinitely better solutions. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio. 1. Language: English. Narrator: Karen Saltus. Audio sample: http://samples.audible.de/bk/gdan/001266/bk_gdan_001266_sample.mp3. Digital audiobook in aax.
In Hope Is not a Method, Sullivan and co-author Colonel Michael Harper tell us how they kept the army well-trained and equipped for traditional functions while preparing it for a wide range of new and complicated missions, all in the midst of a dramatic reduction in both human and financial resources. Their approach is based on continuity and change: maintaining their focus on the army´s historic vision and values while introducing new problem-solving techniques and training methods. 1. Language: English. Narrator: Gordon R. Sullivan, Michael V. Harper. Audio sample: http://samples.audible.de/bk/pnix/000245/bk_pnix_000245_sample.mp3. Digital audiobook in aax.
In 2009 Henry Mintzberg´s Managing was named one of the best books of the year by Strategy+Business and Library Journal, the number two business book of the year by the Toronto Globe and Mail, one of the top ten academic titles by Choice magazine, and the management book of the year in a competition organized by the Chartered Management Institute in association with the British Library. So this is clearly abook every manager should listen to. But one of the issues Mintzberg addresses is the frenetic pace and relentless pressures of the job - most managers hardly have time to think. So Mintzberg has done some revising and some updating and has distilled the essence of his original book into a lean, action-oriented shortened version. The core of the book remains the same: Mintzberg´s observations of twenty-nine different managers, from business, government, and nonprofits, working in diverse settings ranging from a refugee camp to a symphony orchestra. What he saw led him to develop a new model of management, one firmly grounded in his conclusion that it is not a profession or a science. ´´It is a practice,´´ he writes, ´´learned primarily through experience and rooted in context.´´ But context cannot be seen in the usual way. Factors such as national culture, level in a hierarchy, and even personal style turn out to have a far different influence - sometimes much less - than we have traditionally thought. Mintzberg also offers a compelling discussion of some of the inescapable conundrums of managing. How can you get in deep when there is so much pressure to get it done? How can you manage it when you can´t reliably measure it? How do you balance the need for change with the need for continuity? He concludes with a provocative look at what being an effective manager really means, which he describes as ´´engaging management.´´ This is the most authoritative and revealing book yet written about what 1. Language: English. Narrator: David Drummond. Audio sample: http://samples.audible.de/bk/blak/005884/bk_blak_005884_sample.mp3. Digital audiobook in aax.
Technology and demographics are on a collision course. Digital Natives, Boomerang Boomers, and Generation X-ecutives are all grappling with the transformative implications of Web 2.0 technologies, and organizations are scrambling for the best ways to unlock the talents of a multigenerational workforce in a connected world. Generation Blend ventures deep into the technology age gap and provides real-world solutions to combine the best that younger and older workers have to offer.Generation Blend explores how generational attitudes toward technology affect issues as diverse as recruitment and retention, employee training, management decision-making, collaboration, knowledge sharing, work/life balance, and ordinary workday activities. How can your organization promote the continuity of knowledge and culture in the face of the coming demographic transition? What hidden factors put new technology deployments at risk? How can IT departments manage the growing demand for social and collaborative software while maintaining governance and security? What initiatives can you launch to bridge the divide in work styles and tech-savvy that separates veterans and newcomers in the workforce?Generation Blend is rich with research and includes two original in-depth case studies from organizations that have developed unique approaches to bridging the technology age gap: Microsoft´s Board of the Future project, which assembles college-age students from around the world to discuss a wide range of workplace issues, and Older Adults Technology Services, a New York based nonprofit dedicated to intergenerational technology training and reciprocal mentoring programs. 1. Language: English. Narrator: Bill Weideman. Audio sample: http://samples.audible.de/bk/brll/000169/bk_brll_000169_sample.mp3. Digital audiobook in aax.